I am building a bot is repeating same questions again and again !! https://cdn.botpress.cloud/webchat/v3.0/shareable.html?configUrl=https://files.bpcontent.cloud/2025/04/10/03/20250410032827-S6O7FAJK.json

Hi guys, I am trying to add a website to knowledge base but it doesn't index all the pages. Whenever botpress crawler tries to index I get this error in logs [crawler] [url]: Error while uploading content to the Files API for page

I would like to send confirmation emails to my users once they have registered. I have learned I cannot use my own webhook, so I have tried to install one from My Integrations. Unfortunately, even if I can see it has been installed, My Integrations space is always empty. Neither do I see it in my Botpress studio. Anyone can help? Thank you, Lalo https://cdn.discordapp.com/attachments/1380830285729366037/1380830285934891048/image.png?ex=68454dea&is=6843fc6a&hm=e0a16c8a2cd70743e1f8505f0b33dfd3acaa213ee4e552811613e3267945ebd5& https://cdn.discordapp.com/attachments/1380830285729366037/1380830286580945017/image.png?ex=68454dea&is=6843fc6a&hm=2d8a2a66899e537342d0b62373a60c94638e6794ed8e59ffdbf7ac99bbb0b582&

Hi everyone, I'm trying to make my Botpress chatbot more personal by showing the user's name and email, which comes from my client portal made with Softr (No Code Tool). Here's the situation: I'm accessing the user's email and name from Softr's window.logged_in_user object. I'm passing this data in the window.botpress.init() call using the userId and payload properties, like so: I have also tried this Via SendEvent. In both case softr is able to pass the information but Botpress is not getting it. I have read all the docs from Botpress and Tried the heck out of vibe coding and trouble shooting with GPT. Botpress Problem: However, the chatbot itself isn't showing this information. I'm looking for help from anyone who has integrated Botpress with a client portal (like Softr) and managed to pass user details like name/email successfully. Did you face similar issues?

Good afternoon everyone, I'd like to know if I can integrate a custom GPT to serve as an assistant (my GPT already has the required documentation) to answer questions or inquiries?

Hi! Are workflow variables not stored when testing a trigger within the studio? I'm setting event payload values to workflow variables through the code_execution card. And the text cards are picking up on them all the way through the node flow, but in the variable tab to the bottom left of the studio, they're all listed as Empty The code_execution card is linked by the custom trigger that feeds the payload to the card node ({{event.payload}}) , is as follows:

js
const {dVer, dMod} = event.payload.payload // references the event payload values just fine verified through console log

workflow.dVer = dVer
workflow.dMod = dMod

I've tried to also set them to conversation-wide scope as well, and still to the same effect: the text cards immediately chained to the execute_code card picks up on the variables stored in conversation or workflow, but is not reflected in the studio UI in the variable tab. On a side note, when the bot loops back to a node that attempts to access

workflow.dVer

or

workflow.dMod

, the same text card that was able to read the values with no issue now present blank spaces where the passed in values would be. Thanks again in advance!

I'm evaluating Botpress for a SaaS platform I'm building that provides WhatsApp automation services to multiple clients. I need to understand if Botpress can support my specific multi-tenant requirements. What I want to build: SaaS platform serving 10 small business clients Each client gets their own dashboard to manage their WhatsApp conversations Clients should only see their own conversations (complete data isolation) Each client has an agent who need to take over from AI I manage the platform, but clients manage their own conversations Specific questions: Client Dashboard Access: Can I give each client access to a separate dashboard where they only see their own bot/conversations, without seeing other clients' data? Human-in-the-Loop per Client: Can each client's agents take over conversations from their specific bot without accessing other clients' conversations? Multi-tenancy: What's the best way to architect this? Should I: Create separate Workspaces per client? (cost/management implications?) Use multiple bots in one Workspace with permission isolation? Use another approach? Billing Model: How would billing work for this setup? Would each client need their own Botpress account, or can I manage multiple clients under one account? Could you provide guidance on whether Botpress supports this use case?

I am building a Q&A bot as in the screenshot. I want the bot to save the question it can NOT answer from KB and then say Sorry. However,* the bot says Sorry even though it has answered the question successfully from the KB*. Can anyone kindly tell me how to make the transition to the "sorry" node conditional (not always) in a Standard Node? Many thanks in advance! https://cdn.discordapp.com/attachments/1380569063343784037/1380569063574605855/image.png?ex=68445aa2&is=68430922&hm=e5bbf5df380ba2e1c4b51a2d475bd5f5cc9092b12802e2ac4e8f999a1038cdb1&

for @botpress/cli it should be 4.8.1 instead of 0.48.1, i guess https://cdn.discordapp.com/attachments/1380561449524658346/1380561449772126258/image.png?ex=6844538b&is=6843020b&hm=27747cc7337e377b5ff4c6dff4151df6c0e2c3572e0c574aba913fc485f7c289&

The following message is displayed after publishing: Your bot is live and ready to interact with users! The shareable link is blank. I have tried refreshing the page/app multiple times. Page is stuck on loading if I select Configure. I tried accessing link via the Webchat area, clicking configure there displays the below error: What am I doing wrong? https://cdn.discordapp.com/attachments/1380527530095939615/1380527530703847687/image.png?ex=684433f4&is=6842e274&hm=ee0fc2491ad0fc9828cc65ced5fc5e0d63d14fbf32a38bce96387f93c2cfda69& https://cdn.discordapp.com/attachments/1380527530095939615/1380527531102310562/image.png?ex=684433f4&is=6842e274&hm=3f1e27cc23e4b862925b23b99a02d2f9336d23c653e5ee7b26e98e59408218e7&

I have added Investworks kb as my knowledge base, but for some reason, the bot isn't referring to the knowledge base. How do I resolve this? https://cdn.discordapp.com/attachments/1380488109522812928/1380488110776778762/Screenshot_2025-06-06_at_3.37.27_PM.png?ex=68440f3d&is=6842bdbd&hm=3c9578b8ef33a83fc117eaa8abcec054926e7a36b89440067ad9ca3eceb0abc9&

I have added Investworks kb as my knowledge base, but for some reason, the bot isn't referring to the knowledge base. How do I resolve this? https://cdn.discordapp.com/attachments/1380488105168994314/1380488105466920960/Screenshot_2025-06-06_at_3.37.27_PM.png?ex=68440f3c&is=6842bdbc&hm=a16e8315583c7eb2432aec10f85acd6c4534a5213a2e631ab2840d546c3feffe&

Hi all, I am trying to revert my bot to a version that I had two weeks ago. However, I only see options to revert a few versions from yesterday. Is there any way around this? https://cdn.discordapp.com/attachments/1380303549640216607/1380303549820309504/Screenshot_2025-06-05_at_4.53.09_PM.png?ex=6843635b&is=684211db&hm=e3db30ba95a7d73bd71fe97d8ff3175f0311cd6a625f24c7e62076cea8e7cbe2&

Hi all, I’m looking for help with a Botpress setup issue. Botpress Version: v12.37.6 (self-hosted) GPT Integration: External HTTP call to OpenAI’s ChatGPT API (gpt-3.5-turbo) via a custom action We’ve successfully connected to the API — tested via curl and confirmed working. Botpress logs show no errors, and the GPT call appears to be executing, but no response is shown in the chat UI. We’ve tried: Removing the welcome_message block Simplifying the flow to just trigger the GPT call Confirming the correct bot ID and flow are loaded Still, the chat only shows the typing indicator — no message is displayed to the user. Any ideas what might be misconfigured in the flow or missing in the front-end setup? Thanks in advance!

I'm trying to transfer a workflow variable. - from a subworkflow - to the main workflow I've tried puttin the variable (@workflow.KBquestion) in the "Educator's" card (located in the main workflow) but I'm still unable to use it I know it may sound dumb not to use an User variable, but I haven't opened myself to that perspective, as I'm trying to: - get client question - pass the question from the Educator workflow to the KBSearch workflow - get an answer variable - and store both variables (question variable and answer variable) for later usage and I'm trying to use some principles from the "Advanced Bot building tutorial" ( - "Routing to other workflows") https://cdn.discordapp.com/attachments/1380248238954778775/1380248239155974294/image_2025-06-05_115947874.png?ex=68432fd7&is=6841de57&hm=867fe8a3ed9881086f95e712893daa06ba8de9773e193ea1cf9533ae204aa867& https://cdn.discordapp.com/attachments/1380248238954778775/1380248239420477553/image_2025-06-05_120052732.png?ex=68432fd8&is=6841de58&hm=04cd5a94eeec0f4e1e1b349217c0454dde8736cadf972ce650baef38ed7a8f1e&

Is it possible to use Botpress as SaaS? I have several clients and I would like them all to subscribe and use it as SaaS without me having to replicate the Botpress project on the server for each one.

Hi there, i was looking for the proper CSS class to change the background of the whole chatbot but it's not that easy to find. Can anyone tell me, please? Thanks a lot!

Hi @prehistoric-airplane-85682 , I’m using the WhatsApp integration with my agent, but I’m encountering a problem. When I send a message to the bot, it doesn’t respond. However, in the WhatsApp interface, it shows the "typing..." indicator, but the message is never sent. Interestingly, when I check the conversation in the Botpress Conversations dashboard, it shows that the bot did generate a response. I see that many of the people are facing this specific issue, which might be a bug @prehistoric-airplane-85682 . Could you please help me sort it out? Thank You

Hi everyone If anyone would be kind enough to help me with an issue i have with an automation i built on botpress, id be more than grateful

PLEASE HELP ME GUYS PLEASE OPEN THE TEXT FILE TO VIEW THE FULL CONCERN. Issue: When the user logs out, the payload in Botpress does not update with the actual payload value from the custom event on the website. https://cdn.discordapp.com/attachments/1380088990782328912/1380088991038046239/wordpress-snippets-web-to-botpress.txt?ex=68434448&is=6841f2c8&hm=1b41c975f8839f86b8431dabd0ed9a057b1e162e58026680349976ca646f4c59&

PLEASE OPEN THE TEXT FILE TO VIEW THE FULL CONCERN. Issue: When the user logs out, the payload in Botpress does not update with the actual payload value from the custom event on the website.

I would like to know if it possible to get the id of a knowledge base from it's name

I followed the instructions to integrate the agent into my site, with this embed code given to me: However, after integrating it as an HTML embed in Framer, what I used to make the website, none of the appearance and theme settings changed as I customized them.

Good day. I have created and published an AI agent, and I have noticed that the bot’s response speed is quite slow. I am currently on the Pay-as-you-go plan. Could you please clarify if this plan has limitations that might be affecting the AI bot’s speed? Additionally, would upgrading to the Plus plan improve the bot’s performance, and how noticeable would that improvement be?

i'm trying to send a body in webhook, but dont show what is in the body https://cdn.discordapp.com/attachments/1379971474298765455/1379971474676519055/image.png?ex=68422e16&is=6840dc96&hm=e204e00ebfd5d5fcae12d66f934399a5606f29f27c3465e27a7bcd54e356bf71& https://cdn.discordapp.com/attachments/1379971474298765455/1379971474949013657/image.png?ex=68422e16&is=6840dc96&hm=73434887ebf6c57a68481d1d66b31d47930699ef732d884c090bcb69c31182cc&

## EDIT: Please disregard this issue, I've fixed the issue with the following below

js
// the lines below were removed
window.botpress.on("webchat:ready", () => {
  window.botpress.open();
    });

//  the line below is added to the end of the script tag below the init call
setTimeout(() => {
  window.botpress.open();
}, 1000)

Hi! I'm trying to set up the bot in a way where the conversation automatically launches upon loading the host link. Following the embed instructions provided in the HTML div section of the docs (https://botpress.com/docs/webchat/embedding-webchat), the webchat injection doesn't seem to automatically fire off in versions 2.3 and higher, where even if I have

window.botpress.toggle()

(or

window.botpress.open()

for that matter as well) within the

window.botpress.on(webchat:ready...)

snippet, it still seems to only start the conversation when I click on the

.bpFab

widget. I am able to get the conversation to automatically open when using versions 2.2 or lower, but am concerned about functionality issues by using an older version of the injection. Just wondering if there was a way to get the window to automatically toggle on for 2.5 (or if I'm not really losing anything by using the 2.2 version)? For reference here is the .html file in question below:

html
<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <title>The Title</title>
    
</head>
<body>
<div id="webchat-container" style="position: relative; width: 100%; height: 100%;">
  <script src="https://cdn.botpress.cloud/webchat/v2.5/inject.js"></script>
  <script>
    console.log("Step 1") // This is logged in console

    window.botpress.on("webchat:ready", () => {
      console.log("Step 2") // Does not log in console unreachable?

//    window.botpress.open();
      window.botpress.toggle(); // both lines seem to not fire off on load for 2.3, 2.4, 2.5

      console.log("Step 3") // Does not log in console either
    });

    window.botpress.init({
    "bot init info here"
    });        
    </script>
    <style>
    #webchat-container {
      position: relative;
      width: 100%;
      height: 100%;
    }
    .bpFab {
      display: none;
    }
    .bpWebchat {
      position: absolute !important;
      top: 0 !important;
      left: 0 !important;
      right: 0 !important;
      bottom: 0 !important;
      width: 100% !important;
      height: 100% !important;
    }
     </style>
</div>
</body>
</html>

Thanks in advance!

Goal: I'm trying to modify (create) a conversation variable depending on customer's answer in a multiple choice card Problem: I've tried checking every resource on - youtube , - Botpress documentation - here but most only helps me on the showing or modifying other variables (User & Workflow, not Bot, and not creating a Conversation variable.) https://cdn.discordapp.com/attachments/1379849425731719208/1379849425987305512/image_2025-06-04_094156484.png?ex=6841bc6b&is=68406aeb&hm=2e18a25805dcdcd64dd5bf7e5e20d65889454c995eb7b5bd3ce973927d9d3ee7& https://cdn.discordapp.com/attachments/1379849425731719208/1379849426276843560/image_2025-06-04_094406346.png?ex=6841bc6b&is=68406aeb&hm=fded8974e9a3a2a07b35abb813dd26610fe79147f20c76a316d907b88bcb3d49&

Hello, we have 2 accounts, one with 2 bots, the other with 1 bot and we would like to send the bot on the account with only 1 to the other account. Is it possible?

I have a problem with my account. When I want to log in, I get a message like this: https://cdn.discordapp.com/attachments/1379822743758966954/1379822744161751050/Screenshot_20250604-150021.png?ex=6841a392&is=68405212&hm=4f6dc5b7fbee78ab478d7e0dea5016ed1b2b81c3ab9bcc87594a8d133e408f30&

how do i give hitl access to a client on a single bot?