hy mate,how long to get this process to be done, i'm upgrading my account but so long

Hi. Is there a way to get ns.ploomberapp.io type namespace addresses for the custom domain? My domain service accepts only ns1, ns2, etc type namespaces to point the domain name to the hosting.

Hello, basic question, I was going through the examples (while using jupyterlab), and the first one worked, but did not contain the plot output - is there a trick to getting output retained? For example, from here: https://engine.ploomber.io/en/latest/user-guide/running.html I created a notebook called

basic.ipynb

with this in it:

import altair as alt
import pandas as pd

source = pd.DataFrame({
    'a': ['A', 'B', 'C', 'D', 'E', 'F', 'G', 'H', 'I'],
    'b': [28, 55, 43, 91, 81, 53, 19, 87, 52]
})

alt.Chart(source).mark_bar().encode(
    x='a',
    y='b'
)

then I:

from ploomber_engine import execute_notebook
nb = execute_notebook('basic.ipynb', output_path='basic_candy.ipynb')

When I opened up

basic_candy.ipynb

I could see the the cell was executed but it was empty. When I run this manually it works fine, but I run through ploomber it has this issue. Is there something else that has to be done to get it to show rich output?

Hello! I have troubles deploying Chainlit application. The deployment of the app was working fine a few weeks ago, now the same app has status "Webservice pending" during deployment for a few hours, then it stops... There are no application logs. My friend also tried with Chainlit app and has the same issue. Screen below:

Sorry, if it is a stupid question but i am new here. Yesterday i deployed my first streamlit app to ploomber community cloud (it was deployed with a zip file, no github integration). After testing the app in few different devices, i find some bugs and want to fix these. My question is how to do this. Is there a way to edit the deployed .py files on ploomber community cloud ?

Hello! I have trouble my apps on ploomber. The deployment was working before and suddenly stops with error message: Forbidden - An unexpected error occurred. Please contact support: contact@ploomber.io (Request ID: r-1ea1c8cf).

Hello! My docker build keeps failing due to insufficient memory. I have bumped memory to 8CPU and 16RAM, yet the error persists. Any workaround please?

Hello! Memory issues. I have added the recommend (https://docs.cloud.ploomber.io/en/latest/faq/faq.html#installing-pytorch): RUN pip install torch==2.1.1 torchvision==0.16.1 --index-url https://download.pytorch.org/whl/cpu in my dockerfile yet the memory issue persist. I am using panel framework. I removed my dockerfile and let ploomber build its own image yet the build keeps failing. Please any suggestions? FYI: I building and llm rag system

I am trying to connect to postgres database from my notebook. I am passing the connection string and I have port forwarded to the correct port. It used to work for me but now I am getting this new error message.

can someone help here, please

Hello everyone! I’m relatively new to Shiny and trying to deploy my R Shiny application on Ploomber. However, the deployment fails, and I get the following error in the logs:

Error: package or namespace load failed for 'sf' in dyn.load(file, DLLpath = DLLpath, ...): unable to load shared object '/usr/local/lib/R/site-library/units/libs/units.so'

I tried adding the following to `install.R`:

install.packages("sf", type = "source", dependencies = TRUE, configure.args = "--with-proj-lib=/usr/local/lib/")

But I still can’t deploy the app. Could anyone guide me on how to resolve this issue? Thanks in advance!

I am trying to create an app using streamlit. It works fine in streamlit community. When it is creating it stops and I only get the status message "docker-failed-ins" and I cannot read the rest or find the log. Question. where to find the log? what can be the problem?

Hello, I provided two streamlit apps and I am satisfied how fast and reliably they have been deployed. I intend to grant access to my apps to my customers. They are very concerned about the security of their entries. In the 'Privacy policy' I cannot find any information about whether Ploomber reads incoming or outgoing data traffic. Are there any publicly available statements by Ploomber concerning this topic ?

Hi guys, I have an issue with my project i tried to set the custom domain but it errored and now I can't redeploy or do anything with it?

Hey Team, Trying to deploy my Flask application. But the logs refresh while Webservice is Pending - 2025-02-12T194001.501000+00:00 - [2025-02-12 194001 +0000] [1] [INFO] Starting gunicorn 23.0.0 2025-02-12T194001.503000+00:00 - [2025-02-12 194001 +0000] [1] [INFO] Listening at: http://0.0.0.0:80 (1) 2025-02-12T194001.503000+00:00 - [2025-02-12 194001 +0000] [1] [INFO] Using worker: sync 2025-02-12T194001.511000+00:00 - [2025-02-12 194001 +0000] [7] [INFO] Booting worker with pid: 7 What could be the problem here?

I am using JupySQL in Jupyter Labs and it is displaying the following message: Tip: You may define configurations in /Users/michael/orahub/ohi-jupyter-lab/pyproject.toml or /Users/michael/.jupysql/config. Please review our configuration guideline. Did not find user configurations in /Users/michael/orahub/ohi-jupyter-lab/pyproject.toml. How do I suppress this message? I don't think I need any specific user configuration. The link provided is not particularly helpful.

Hi. I have an app at medaid.ploomber.io and it has a subdomain app.medaid.az. I need to provide an IP address of the app which will be whitelisted on my db server. When I check the A records via the whatsmydns.me I get 3 different IP addresses. Which one shall I use in my case?

Hi, I am a subscribed user for Ploomber. Do you have a example script to automatically deploy the ploomber app? I am doing so because I need to update my app 4 times per day, so every 6 hour I need to re-deploy my app.

When deploying my app it gets stuck at the stage "Webservice pending" , why could this be? Have been waiting for hours but that does not help :)

Managed to fix it myself by deleting the app instead of redeploying

Hello, I face the same problem. Today I deleted my streamlit app and then deployed it again from scratch. Unfortunately it gets stuck at the stage "Webservice pending". Job id is 57e08d82. (Itried it twice and got stuck each time).

Hello. Im face some problem. I tried to deploy one web app using free of charge option. Unfortunately I uploded wrong file so I deleted app and tried to create a new one

But this time system informed me that deploying an app will cost my x$/day. Is is some way to continue with a trial free of charge account to test your solution?

Hi. In past hour I deleted and redeployed an app several times and each time it was either stuck on "webservice pending" or "docker image build completed". I have one latter situation for more than 15 mins stuck. Job id 48f56ee7. Please help.

Hi, the is a problem with deployments and maintenance is ongoing since yesterday, how long it will take to resolve the issue?

what does this mean? can I fix the code or is it something that is actually related to a file?

getting following error trying to create a sql database in singlestore, how to resolve ?

Hi, I'm looking to use JupySQL to connect to an existing Spark session in my notebook. Any pointers for how I'd go about doing this?

Hello 👋 Is there a way to modify the gunicorn timeout option during deployment? I'm getting worker timeouts in my Docker logs.

Hi guys ! Can anybody help me with this ?